Service Support


Only with the success of customers can Jinpengxing Machinery develop. Jinpengxing Machinery Company sincerely cooperates with merchants from all walks of life at home and abroad to work together for success.

Service Philosophy

✅ Quality as the root: Guarantee the core competitiveness of equipment through technological innovation and lean manufacturing;
✅ Customer as the measure: Use customer satisfaction to test product quality and continuously improve based on demand;
✅ Integrity as the contract: Rely on reputation to cultivate partner relationships and create common benefits through effectiveness;
✅ Service as the pulse: Empower the entire process from pre-sales to after-sales, and be the most reliable technical backing for customers.

Service
Service

Service Hotline

Provide 7×24-hour service hotline and online messages. Our professional technicians will answer any questions for you in a timely manner

Service Commitment

Continuously select high-quality materials, win customers' trust with excellent quality and sincere service, and seek sustainable development.

Tailored Config

➤ Process adaptation guarantee: Accurately design equipment parameters based on your webbing type (such as magic stickers, nylon belts, ribbons, etc.);
➤ Free scheme optimization: Provide professional suggestions on dyeing, shaping process flow and equipment configuration to ensure the best cost performance.

Quality Assurance

➤ Lifetime technical support: Provide free technical consultation and fault diagnosis during the entire life cycle of the equipment;
➤ Durability commitment: Equipment design life ≥ 10 years, long-term verification.

 

 

 

Support

➤ Technology upgrade package: Regularly push energy-saving solutions for steamers, optimization of shaping processes, and other upgrade services;
➤ Customer opinion closed-loop: Feedback on product improvement suggestions within 15 working days.

 

5 Reasons to Choose Us

· Advanced equipment
· Strict process control
· Experts and technical team
· Perfect testing system
· Strong after-sales service guarantee